Tuesday, May 7, 2013

Survey: Drivers Want Smartphone Links To Dash

  • Owners want their infotainment system powered by their smartphone to keep their vehicle technology up to date.

Vehicle owners have a high interest in technology related to fuel economy, device/application linking for smartphones, wireless connectivity, natural language voice activation and a variety of infotainment features for their next vehicle, according to the J.D. Power and Associates 2013 U.S. Automotive Emerging Technologies StudySM released today.

The study measures vehicle owner interest and purchase intent for emerging automotive technologies, both before and after the market price is revealed. Among vehicle owners who say they "definitely would" or "probably would" purchase these features in their next vehicle, the highest percentage select the following five technologies both pre-price and at market price:

Pre-Price Feature Interest
Device/Application link 1          82%
Fuel economy indicator 79%
Active shutter grille vents           76%
Natural language voice activation           74%
Next generation head-up display (HUD)           74%

Market Price Feature Interest
Fuel economy indicator (at $50)            72%
Device/Application link (at $250)1        67%
Active shutter grille vents (at $150)       61%
Wireless connectivity system (at $300)  58%
Surround-view camera system (at $550)           48%

During the past five years, there has been rapid adoption of smartphones, according to the survey. More than 67 percent of vehicle owners have a smartphone.  Smartphone technology has revolutionized the way owners have engaged in countless personal and professional activities from their vehicle.

Vehicle owners have high expectations for their smartphone to easily integrate with the system in their vehicle. They want to use their smartphone in-vehicle with the same ease and functionality they have become accustomed to in their personal or business life. However, a key challenge is that many owners keep their vehicles for more than five years, and software upgrades for device linking technology lags the introductions of new smartphones.

In the 2013 study, 82 percent of vehicle owners with smartphones cite pre-purchase interest in an in-vehicle device/application link that would connect their smartphone to their vehicle's infotainment system, compared with 78 percent in 2012. Owners want their infotainment system powered by their smartphone to keep their vehicle technology up to date. The physical proximity of one's smartphone continues to be a concern, as vehicle owners struggle with the limitations of hands-free technology, generating interest in natural language voice activation systems.

Vehicle owners in Generation Y (born 1977-1995) are more likely to be interested in device application linking technology at every price level, but the largest interest increases from 2012 are among Early Boomers, those who were born between 1947 and 1953 (increasing 7 percentage points pre-price; 14 percentage points at $250), which indicates high potential to purchase this technology. 

Pre-price purchase interest is also higher among men, compared with women, and owners of compact sporty and midsize premium sporty cars, compared with owners in all other vehicle segments.

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